In order to get the most from your educational experience at Anaheim University, please review Anaheim University's admissions policies and procedures below.

Concurrent Enrollment

Anaheim University does permit students to be concurrently enrolled in another degree program at another institution while meeting the University's degree requirements.

Admission Requirements

International MBA, Diploma or Certificate; Sustainable Management MBA, Diploma or Certificate; or Master of Entrepreneurship

An application for an International MBA, Diploma or Certificate; Sustainable Management MBA, Diploma or Certificate; or Master of Entrepreneurship must include the following:

• Application form
• Application fee ($75)
• One recent color photograph (digital is okay).
• Official undergraduate transcripts from an accredited institution recognized by the US Department of Education and/or CHEA, or by the government of the country in which the degree was awarded, in a sealed envelope from the awarding institution.
• Non-native English speakers must demonstrate college-level proficiency (see below).

TESOL Doctor of Education (Ed.D)
An application for the TESOL Doctor of Education (Ed.D) Program must include the following:

• Application form
• Application fee ($75)
• One recent color photograph (digital is okay).
• Official transcripts, licenses or certificates. The Ed.D in TESOL Program requires a Masters degree in TESOL or Applied Linguistics or in a relevant area of Education required from an accredited institution recognized by the US Department of Education and/or CHEA, or by the government of the country in which the degree was awarded, and with an overall GPA of no less than 3.0 on a 4.0 scale, or equivalent from non-USA Institutions.
• A resume documenting a minimum of 4 years experience in some aspect of TESOL (teaching, teacher education or publishing).
• An outline (1,000 words) of the research that the applicant envisions undertaking for the dissertation.
• Three references attesting to personal and professional qualifications. One reference must be from each of the following:
  · A recent employer.
  · A TESOL professional who can attest to the applicant’s potential as a doctoral student.
  · A member of the academic faculty where the applicant completed his/her MA.
• Non-native English speakers must demonstrate college-level proficiency (see below).

TESOL: Master of Arts (MA) and Graduate Diploma
An application for a TESOL Master of Arts (MA) or a TESOL Graduate Diploma must include the following:

• Application form
• Application fee ($75)
• One recent color photograph (digital is okay).
• Official undergraduate transcripts from an accredited institution recognized by the US Department of Education and/or CHEA, or by the government of the country in which the degree was awarded, in a sealed envelope from the awarding institution.
• A resume.
• A brief statement (300-400 words) indicating why you have selected the Anaheim University program, what you hope to get out of it, and how it will help you in your present and future career.
• Non-native English speakers must demonstrate college-level proficiency (see below).

TESOL Undergraduate Diploma
An application for a TESOL Undergraduate Diploma must include the following:

• Application form
• Application fee ($75)
• One recent color photograph (digital is okay).
• Official high school transcripts or equivalent (GED, certificate of high school equivalency, documentation of completion of state-approved home school program, DD214 military form indicating high school completion) from an accredited institution in a sealed envelope from the awarding institution.
• Non-native English speakers must demonstrate college-level proficiency (see below).

TESOL Certificate and Teaching English to Young Learners (TEYL) Certificate
An application for a TESOL Certificate or a Teaching English to Young Learners (TEYL) Certificate must include the following:

• Application form
• Application fee ($50)
• One recent color photograph (digital is okay).
• Non-native English speakers must demonstrate college-level proficiency (see below).

Non-native English speakers must demonstrate college-level proficiency in one of the following ways:

• Degree from an accredited institution where English is the primary language of instruction.
• Transcript from an accredited institution indicating completion of at least 30 semester hours of credit where the language of instruction was English (“B” average for Ed.D, Masters, Graduate Programs & Graduate Certificates; “C” average for TESOL Certificate, Teaching English to Young Learners Program or TESOL Undergrad).
• Transcript from an accredited institution indicating a “B” or higher in an English composition class (Ed.D, Masters, Graduate Programs & Graduate Certificates); “C” or higher for TESOL Certificate, Teaching English to Young Learners Program or TESOL Undergrad.
• A minimum TOEFL score of 550 PBT / 213 CBT/ 80 iBT (Ed.D); 530 PTB / 197 CBT / 71 iBT (Masters, Graduate Programs & Graduate Certificates); 500 PBT / 173 CBT / 61 iBT (TESOL Certificate, Teaching English to Young Learners Program or TESOL Undergrad).
• A minimum TOEIC score of 800 (Ed.D, Masters, Graduate Programs & Graduate Certificates); 625 (TESOL Certificate, Teaching English to Young Learners Program or TESOL Undergrad).
• A minimum IELTS score of 6.5 (Ed.D, Masters, Graduate Programs & Graduate Certificates); 6.0 (TESOL Certificate, Teaching English to Young Learners Program or TESOL Undergrad).
• A minimum PTE (Pearson Test of English Academic Score Report) of 58 (Ed.D); 50 (Masters, Graduate Programs & Graduate Certificates); 44 (TESOL Certificate, Teaching English to Young Learners Program or TESOL Undergrad).
• A minimum BULATS Level 3 (60), accepted only for Cultura Inglesia in Brazil.
• A minimum grade of Level 3 on the ACT COMPASS’s English as a Second Language Placement Test.
• A minimum grade of Pre-1 on the Eiken English Proficiency Exam.
• A minimum B1 English proficiency level identified within the Common European Framework of Reference (CEFR) Standards and assessed through various ESOL examinations, including the University of Cambridge.

Admission Practices

Anaheim University observes fully the rights of all applicants and commits no action that would be detrimental to any applicant's opportunity to enroll because of age, religion, disability, ethnic background, national origin, gender, race, sex, sexual orientation, veteran status, color, creed, or any other characteristic protected by applicable law.

Enrollment and Program Commencement

Applicants who wish to become an enrolled student must commence their academic program within 2 terms from the time of enrollment in order to keep their status as an enrolled student. Students who do not begin their program within 2 terms, must begin paying the $200 records fee for each term they do not commence a course in order to keep their status as an enrolled student. Students who do not keep their status as an enrolled student but wish to begin their studies at a later date, are subject to going through the application process from the beginning and be subject to the polices, procedures and tuition fees in effect at that time.

Graduation Requirements

Anaheim University has a prescribed curriculum for each of its degrees. Students are required to complete 76 course units (16 courses, 4 units each, plus a dissertation) for the Doctor of Education (Ed.D) in TESOL program; 44 course units (10 courses, 4 units each, plus a research portfolio or thesis) for the Master of Arts (MA) in TESOL; 24 course units (6 courses, 4 units each) for the Graduate Diploma in TESOL; 36 course units (12 courses, 3 units each) for the MBA in International Business, MBA in Sustainable Management, or Master of Entrepreneurship; 18 course units (6 courses, 3 units each) for the Diploma in International Business or Sustainable Management; and 9 course units (3 courses, 3 units each) for the Certificate in International Business or Sustainable Management. Doctor of Education (Ed.D) in TESOL students and Master of Arts (MA) in TESOL students must also attend two four-day residential sessions. All Anaheim University students are expected to maintain a 3.0 or B average throughout their term of study. Students will not be awarded course units for any course in which they receive a final grade of “F”.

Graduation with Honors

Students graduating with a GPA of 3.50 and above will graduate with honors as follows:

3.95 to 4.00	Summa Cum Laude
3.80 to 3.94	Magna Cum Laude
3.50 to 3.79	Cum Laude

Residency Requirement and Distance Learning Timeline

Residential attendance is not required for students enrolled in the MBA in International Business, MBA in Sustainable Management, Master of Entrepreneurship, Diploma in International Business or Sustainable Management, or Certificate in International Business or Sustainable Management. The University offers these business courses in modules of six weeks. Course assignments are made available to enrolling students through the Internet.

The University offers its TESOL degree program courses (Doctor of Education (Ed.D), Master of Arts (MA), and Graduate Diploma) in modules of nine weeks. Course assignments are made available to enrolling students through the Internet. Attendance at two residential sessions, which will be held either in California or in another selected location, is required for students enrolled in the Doctor of Education (Ed.D) in TESOL or the Master of Arts (MA) in TESOL degree programs. At the residential sessions, students are involved in a series of hands-on workshops in which they explore both TESOL in practice and a theoretical and empirical perspective on TESOL in greater depth than is possible in online classes. Please see the residential session schedule on the University website for more information.

The TESOL Undergraduate program courses, and the TESOL Certificate and Teaching English to Young Learners Certificate programs are offered in modules of 15 weeks. Course assignments are made available to enrolling students through the Internet.

The computer plays a major part in Anaheim University’s role as an online university by allowing an exchange of ideas among faculty and other students. One feature of the Internet-based curriculum is rapid feedback for academic activities.

Continuous Enrollment

All Anaheim University degree-seeking students are required to keep active status from the date of commencement of their first course through their final course in their degree program. Although it is possible to take one or more terms off from their studies, all Anaheim University degree-seeking students are required to pay the records fee for every term beginning with the term of commencement and ending upon completion of their final course. Failure to pay the records fee will result in the student's degree-seeking status being terminated. Any student who discontinues their studies with the University and then wishes to resume their studies at a later date will be required to pay for any unpaid records fees prior to receiving permission to resume their studies.

Library

Anaheim University requires all of its students to make extensive use of library facilities and resources in the course of their program. The University's online resources provide a major boost in assisting and supporting a student's academic work.

Retention of Records

Anaheim University retains all student records and transcripts indefinitely. A student or graduate can request information by contacting the University at its offices.

Official Transcripts

Students and graduates may request an official transcript for Anaheim University’s graduate-level courses and programs. The first transcript is issued at no charge; additional transcripts are $25 each. Anaheim University may withhold issuance of a transcript or other form of official confirmation of courses/programs completed if a student or graduate has not met their financial obligations with the university.

Facility

The Anaheim University Admissions Office is located in Room 110 at 1240 S. State College Blvd. Anaheim, CA 92806 USA. The Admissions Office is open from 9:00 am to 6:00 pm Monday to Friday. The University also operates Anaheim University Press in Anaheim, California.

Policy on Academic Freedom

Anaheim University subscribes to the basic tenets of academic freedom: the freedom to teach, Lehrfreiheit, and the freedom to learn, Lernfreiheit. The freedom of University faculty to inquire, instruct, speak, and publish, contributes as much to the benefit of their fellow citizens outside of the University, as to their own good and the good of the institution. Academic freedom is essential for excellence in education and moreover, exists so that society may have the benefits of objective and independent criticism, with honest answers to scientific, social and artistic questions that might otherwise be withheld for fear of contradicting a transient social attitude or offending an influential social group. Each faculty member holds a special place in the society to speak one's views. Such a strategic location embodies a high level of principle and responsibility. It is never easy to dissent and to advocate unpopular ideas, and is often a personal disadvantage to be so engaged. However, it is to the advantage of society to encourage thoughtful and responsible dissent and advocacy so that the society may be made aware of the full range of social, political and cultural choices available. Academic freedom is an individual choice and may or may not be supported by those within an institution. As a forum, the university does not take positions on issues. Individuals within the academic community are encouraged to voice opinions within their areas of expertise.

Student Tuition Recovery Fund (STRF)

The Student Tuition Recovery Fund (STRF) was established by the Legislature of the State of California to protect any California resident who attends a private Postsecondary institution from losing any money if the student has pre-paid tuition and suffers a financial loss as a result of the institution closing, failing to fulfill its enrollment agreement, or refusing to pay a court judgment. To be eligible, a student must be a California resident and reside in the State at the time the enrollment was signed. Students who are temporarily residing in California for the sole purpose of pursuing an education, specifically those who hold student visas, are not considered a California resident.

To qualify for STRF reimbursement, a student must file an application within one year of receiving notice from the Bureau for Private Postsecondary Education, that the University has been closed. If a student does not receive notice from the Bureau, the student has four years from the date of closure to file for STRF funds. If a judgment is obtained, the student must file a STRF application within two years of the final judgment. Students are encouraged to make and keep all copies of important documents that apply to their University program, both academic and financial.

Visa Status

Anaheim University does not provide visa services. For Doctor of Education (Ed.D) in TESOL or Master of Arts (MA) in TESOL students attending the four-day residential sessions, it is the students' responsibility to ensure that they have taken care of proper visa procedures, if required.

Housing

As Anaheim University programs are conducted online regardless of where the student resides, the University does not provide housing or dormitory facilities.

Catalog of Record

The catalog existing at the time of the student's enrollment is the catalog of record, providing the student has made consistent and reasonable progress towards degree completion.

Inactive and Withdrawals

It is the responsibility of the student to inform Anaheim University of withdrawing or becoming inactive in a program. Failure to properly inform the University can require a new application and additional fees. The Official Notice of Withdrawal Form can be downloaded from the University website.

Petition for Special Medical Leave of Absence

Click the Petition for Special Medical Leave of Absence Form which can be accessed on the University website.

Learning or Other Disabilities

Anaheim University will make reasonable provision for students with learning or other disabilities that may otherwise prevent them from succeeding academically. The student will be required to submit appropriate documentation of the disability from a professional qualified to assess the nature and extent of the disability. The student submission will be reviewed by the appropriate Dean, and the decision documented in the student’s file. All such documentation will be kept confidential. Appeals regarding disability related issues will be directed to the President.

Student Classification

Matriculated students are those who have been officially enrolled in the degree program, have passed two courses with a grade of B or higher, and are therefore considered degree seekers by the University.

Notice Concerning Transferability of Units and Degrees Earned at our School

Anaheim University is accredited by the Accrediting Commission of the Distance Education and Training Council (DETC). The DETC is listed by the U.S. Department of Education as a nationally-recognized accrediting agency. Anaheim University and its programs have been examined and found to meet the educational and business ethics standards set by the DETC Accrediting Commission. The Accrediting Commission of the DETC is recognized by the Council for Higher Education Accreditation (CHEA).

In general, qualifications from accredited universities are widely recognized; however, prospective students are advised to check with their respective school districts, state, professional organizations and government agencies when licensing and/or credentials are the eventual objective of the prospective student. It is entirely up to the discretion of the college, university or institution for which a student is seeking admission, to decide on the acceptance of the said student into a given degree program and the transferability of units and degrees to other institutions is not guaranteed. It is recommended that if transfer of credit or degree is the eventual goal of the prospective student, that the student contact all institutions in which the student is potentially interested in seeking enrollment.

Treatment of Students, Staff and Faculty for Sexual Assault

Anaheim University is committed to creating and maintaining an academic environment dedicated to learning in which individuals are free of sexual harassment from colleagues, faculty, staff or students. The University condemns any conduct under the definition of sexual harassment or sexual assault and is prepared to respond immediately to any violation by taking action and/or correct any improper behavior. Sexual harassment can vary with particular circumstances. These can be described as unwelcome or offensive sexual advances, requests for sexual favors, unwanted or uninvited verbal suggestions or comments of a sexual nature, or objectionable physical contact carried out in the workplace or in the educational environment. Such behavior may offend the recipient, cause discomfort and humiliation, or interfere with work or learning. Coercive behavior, including suggestions that academic or employment rewards or reprisals will follow the granting or refusing of sexual favors, constitutes intolerable conduct. A single incident of this kind is sufficient grounds for investigation and may result in discipline and/or expulsion. Sexual assault has been defined to include rape, acquaintance rape, and other forms of forcible and non-forcible sex offenses. All such kinds of assault are absolutely intolerable. An allegation of such action is sufficient grounds for an investigation and may result in discipline and/or expulsion. All persons subjected to offensive sexual behavior shall pursue the matter through the established grievance procedure.

Student Assessment

Students are graded on their submitted assignments, and must demonstrate an understanding of the assigned readings as well as active participation in the Online Discussion Forum and weekly online class discussions. Students must also successfully complete a series of proctored examinations.

Proctored Examinations

All Anaheim University students must successfully complete a series of proctored examinations. The proctored examination may be offered in person, online or by webcam and may be in the form of an essay, multiple choice quiz, short answer, or true/false. Examinations will be timed.

Proctored examinations may be administered as part of a scheduled study session or may be taken at a time mutually convenient to the proctor and the student within the parameters of relevant course dates. The proctored examination process is carefully monitored and all policies and procedures must be strictly followed. Students will be given the option to select a proctor that meets criteria specified by the University. All proctors must be approved prior to the examination date.

Method of Course Delivery

Anaheim University courses are primarily delivered online.

Anaheim University students enrolled in an International Business, Sustainable Management or Entrepreneurship program are required to attend one 90-minute real-time online class during the first and fourth weeks of the course; the first 60 minutes of each class are taught by the course professor, while the discussion for the remaining 30 minutes are led by that week's nominated student host. Residential attendance is not required for students enrolled in an International Business, Sustainable Management or Entrepreneurship program. In addition, all International Business, Sustainable Management or Entrepreneurship students are required to participate in weekly online discussions during their free time via the University Online Discussion Forum, which links professors and enrolled students. The University makes use of the Internet, e-mail, mail, telephone and fax to provide services to its students. The University courses are based upon a prescribed curriculum, and a student's time to complete any course of study will be based upon the time commitment set aside for this activity. All courses are designed to meet the equivalency of work that would take place within a traditional setting. All International Business, Sustainable Management or Entrepreneurship programs can be entered into every six weeks.

Graduate-level TESOL students are required to attend one 90-minute real-time online class per week for each course, whereby the first 60 minutes of each class are taught by the course professor while the discussion for the remaining 30 minutes are led by that week's nominated student host. In addition, students are required to participate in weekly online discussions during their free time via the University Online Discussion Forum, which links professors and enrolled students. This format is supplemented by a minimum of two four-day residential sessions mandatory for Doctor of Education (Ed.D) in TESOL and Master of Arts (MA) in TESOL students, which are held in California or in another selected location. The University makes use of the Internet, e-mail, mail, telephone and fax to provide services to its students. Anaheim University courses are based upon a prescribed curriculum, and a student's time to complete any course of study will be based upon the time commitment set aside for this activity. All courses are designed to meet the equivalency of work that would take place within a traditional setting. The TESOL degree programs can be entered into every ten weeks. This enrollment policy permits students to set their own pace and schedule to meet their academic goals.

Late Enrollment

Students must enroll a week prior to the beginning of the course. Exceptions require the approval of the Dean and the acknowledgment of the course professor. No student will be admitted after the first real-time online class meeting or the first on-campus study group session.

Grading System

The academic credit used by Anaheim University is the semester hour equated to the requirements of independent study. Graduate-level courses constitute either four semester hours equaling approximately 180 hours of work per course or three semester hours equaling approximately 135 hours of work per course (reading, Online Discussion Forum postings, assignments, papers and supplementary requirements).

Academic Credit (Credit Hours)

The academic credit used by Anaheim University is the semester hour equated to the requirements of independent study. All graduate-level courses constitute either four semester hours equaling approximately 180 hours of work per course or three semester hours equaling approximately 135 hours of work per course (reading, Online Discussion Forum postings, written assignments, research papers and assigned supplementary requirements). During the course development stage, the faculty member establishes learning outcomes and states these in the course objectives. Each course is then reviewed and approved by the appropriate Dean. Each course must demonstrate learning outcomes that can be achieved by the typical student in line with the Carnegie unit, in which one semester hour represents 15 hours of academic engagement (e.g., real-time webcam classes and Online Discussion Forum participation) and 30 hours of preparation.

Grade Point

GRADE POINT DEFINITION
A	100.00 - 93.00	4.0	Excellent
A-	92.99 - 90.00	3.67
B+	89.99 - 87.00	3.33	Good
B	86.99 - 83.00	3.0
B-	82.99 - 80.00	2.67
C+	79.99 - 77.00	2.33	Fair
C	76.99 - 73.00	2.0
C-	72.99 - 70.00	1.67
D+	69.99 - 67.00	1.33	Poor
D	66.99 - 63.00	1.0
D-	62.99 - 60.00	0.67
F	59.99 - 0.00	0.0	Failing

Grading Structure

The grading structure for each TESOL, International Business, Sustainable Management, and Entrepreneurship course varies by course and is listed within the online course guide for each course.

Late Assignments

Late assignments will be downgraded a minimum of 10 percent. Individual instructors are authorized to downgrade assignments up to 100 percent after the second week. In exceptional circumstances, students may apply for an extension to the Dean.

Retake policy

A student will be allowed to retake a course once in order to improve the grade. All retakes require the permission of the appropriate Dean. The higher grade will be used to calculate the GPA, and the credits for the course will be counted only once toward graduation requirements. All courses are subject to their current fees at the time of the retake. Students may retake up to 3 courses (12 units) in the Doctor of Education (Ed.D) or Master of Arts (MA) in TESOL programs; 2 courses (8 units) in the Graduate Diploma in TESOL program; and 1 course (4 units) in the Undergraduate TESOL program. Students may retake up to 3 courses (9 units) in the MBA in International Business, MBA in Sustainable Management, or Master of Entrepreneurship programs; 2 courses (6 units) in the Graduate Diploma in International Business or Sustainable Management programs; and 1 course (3 units) in the Certificate in International Business or Sustainable Management programs.

Cheating, Plagiarism and Falsification of Records

Cheating is an act of obtaining or attempting to obtain credit for work by the use of dishonest, deceptive or fraudulent means; plagiarism is the act of taking ideas, words, or specific substance of another and offering them as one's own; falsification of records is a misrepresentation of statements in submitted records. Students accused of cheating or plagiarism are entitled to and may petition the Dean of the disciplinary unit for due process and review by an appropriate forum. Discovery of falsifying records is grounds for immediate dismissal and forfeiture of all financial payments and academic credits. It is the responsibility of each professor to determine whether students are doing their own work.

Transfer Credits

Anaheim University will accept up to two graduate semester classes or the equivalent in units (6 units for an MBA or ME, 8 units for MA TESOL or Ed.D) awarded by another institution toward a Masters or Ed.D degree at Anaheim University. The entering student will be required to clearly demonstrate the equivalency of a transfer course through relevant documents (syllabus, catalog, course outline) and justify its acceptance through petition. No course will be considered for transfer with a grade lower than a “B” or its equivalent. Petitions are directed to the specific Dean for the affected program. There is a fee of $125 (Masters) or $175 (Ed.D) per unit of credit transferred, and the overall program cost will be adjusted to reflect credit for the approved class(es). All petitions for transfer credit must be submitted as part of the student’s initial application to the University. Credits awarded as part of another degree will not be accepted for transfer.

Academic Probation

In all classes taken at Anaheim University and in all transferable courses from other colleges and universities, the University expects students to maintain at least a 3.0 GPA. A student is subject to academic disqualification if their overall cumulative GPA or their Anaheim University cumulative GPA remains below 3.0 for two consecutive semesters. A student may appeal this situation to the appropriate Dean for reinstatement. Current University policy states that a student may remain on academic probation for only two (consecutive) terms. Should the Dean place a student on academic probation, students must abide by all deadlines set forth by the Dean.

Equivalency Requirements

Students without an earned bachelor’s degree will be admitted to a graduate level program only in exceptional cases when the university can document with reasonable assurance that the applicant possesses the skills and abilities to successfully complete and benefit from the program. Exceptions will be reviewed and granted by the appropriate Dean. Students must submit official transcripts of higher education completed, documentation of professional qualifications and certifications, a resume, and a 300-400 word statement explaining why they have selected the Anaheim University program, what they hope to get out of it, and how it will help them in their present and future career. Students must also demonstrate a minimum of seven years of experience in the related area. Students without an earned bachelor’s degree who are admitted to a graduate level program will be admitted on a provisional basis and must earn a “B” or higher in their first two courses. The number of students enrolled into a graduate program without a Bachelor’s degree will not exceed five percent of the active enrollments for that program.

Experiential Credit

Anaheim University will not extend experiential credit to any student.

Explanation of Program Withdrawal and Refund Rights

The University has adopted a refund policy which is believed to be fair and equitable and in compliance with the requirements of the Bureau of Private Postsecondary and Vocational Education for the State of California. A student has the right to cancel in any manner; however, written notification must be mailed to the Anaheim University Registrar. Tuition refunds will be based on the date of cancellation and the amount of courses completed, as follows:

1. Within five days of signing the Student Enrollment Agreement (the Cancellation Period) all monies paid will be refunded.
2. Students withdrawing after the five-day Cancellation Period will be charged a non-refundable application fee of $75 (TESOL Doctor of Education (Ed.D), Masters, Graduate Diploma, and Undergraduate Diploma, and for Master of Entrepreneurship, International MBA, Diploma or Certificate, and Sustainable Management MBA, Diploma or Certificate programs) or $50 for TESOL Certificate/TESOL Certificate in Teaching English to Young Learners and a $100 non-refundable registration fee. The remaining tuition will be refunded based on the course completion ratio and the tuition percentage listed here:

Ed.D., MA, and Graduate Diploma in TESOL/MBA, Diploma and Certificate in International Business/MBA, Diploma and Certificate in Sustainable Management/Master of Entrepreneurship

Published Length of Course	Refundable Tuition Due Student AFTER-
1-6 weeks	1st week = 70% 2nd week = 40% 3rd week = 20% 4th week = 0%
7-10 weeks	1st week = 80% 2nd week = 60% 3rd week = 40% 4th week = 20% 5th week = 0%

Students withdrawing DURING first week will receive 100% of refundable tuition.
The amount of courses completed shall be the ratio of completed weeks to the total weeks required to complete the course.

For example:

A student pays $1325 for a 6-week course..
Upon withdrawal during the first week:	The refund amount would be $1325.
Upon withdrawal after the first week:	The refund amount would be $927.50 ($1325 less $397.50).
Upon withdrawal after the second week:	The refund amount would be $530 ($1325 less $795).
Upon withdrawal after the third week:	The refund amount would be $265 ($1325 less $1060).
Upon withdrawal after the fourth week, the institution shall be entitled to retain the entire total course tuition.

TESOL Certificate/TESOL Certificate in Teaching English to Young Learners/Undergraduate Diploma in TESOL

Students who withdraw having completed:	Will Receive:
Up to and including 10 percent of the course:	90% of the tuition
Between 10 percent and 25 percent of the course:	75% of the tuition
Between 25 percent and 50 percent of the course:	50% of the tuition
More than 50 percent of the course:	0% of the tuition

The amount of the course completed shall be the ratio of completed required lesson assignments received by Anaheim University for evaluation to the total lesson assignments required to complete the course.

For Example:

A student pays $750 tuition for a 15-week course
Upon withdrawal up to and including 10 percent of the course:	the refund amount would be $675 ($750 less $75)
Upon withdrawal between 10 percent and 25 percent of the course:	the refund amount would be $562.50 ($750 less $187.50)
Upon withdrawal between 25 percent and 50 percent of the course:	the refund amount would be $375 ($750 less $375)
After the student completes more than half the course, the institution shall be entitled to retain the entire total course tuition.

3. Students withdrawing from the Residential portion of the MA in TESOL program are entitled to a refund of the Residential session as follows:
a) Up to and including completion of the first 10% of resident training, 90% of the session fee.
b) After completion of more than 10% and up to 25% of resident training, 75% of the session fee.
c) After completion of more than 25% and up to 50% of resident training, 50% of the session fee.
d) If the student completes more than half of the resident training, the University is entitled to the full tuition.
The amount of residential session completed shall be the ratio of completed days to the total days required to complete the course.

All monies due the student will be refunded within thirty days.

When the Student has Withdrawn

The Official Notice of Withdrawal Form can be downloaded from the University website. For the purpose of determining the student's obligation for the time attended, the student will be considered to have withdrawn from the program when any of the following occurs:

• When the student notifies the school of the withdrawal or the actual date of withdrawal, whichever is later.
• When the school terminates the student's enrollment.
• When the student fails to attend classes for a three-week period. In this case, the date of withdrawal will be deemed to be the last date of attendance.
• When the student fails to submit three consecutive lessons or fails to submit a completed lesson required for home study or correspondence within 60 days of its due date.

If any portion of the student's tuition was paid from the proceeds of a loan, then the refund will be sent to the lender or to the agency that guaranteed the loan, if any. Any remaining amount of the refund will first be used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received. Any remaining amount will be paid to the student. If there is a balance due, the student will be responsible for paying that amount.

Policy on Student Satisfaction and Student Grievance Procedures

Anaheim University places great emphasis on putting the educational experience of its student body as the first priority of its administration, faculty, and staff. In line with this Students First, Always policy, the University seeks to continuously improve the educational experience of its students, including the quality of academics, learning resources, online learning system, and Student Services. Students have the opportunity to provide feedback at the end of each term through questionnaires. In addition, students always have the opportunity to provide feedback, seek assistance, and express grievances to Student Services by sending an e-mail. Grievances sent in writing will receive a response within 10 days of the University receiving the grievance. Once a grievance is received, it will be directed to the appropriate department and the individual responsible for overseeing that department. Grievances that cannot be resolved by the department will be referred to the Office of the President. Any questions or problems concerning this school which have not been satisfactorily answered or resolved by the school should be directed to the Bureau for Private Postsecondary Education, Sacramento, California 95814 or the Distance Education and Training Council (DETC) at www.detc.org.

Directory Information

Public Law 93-380 establishes the limit as to what information may be divulged to potential or actual employers, governmental agencies, or other educational institutions that request information. The student may request in writing that all or part of the following information should not be released for any reason.

1. Name of student
2. Birthplace and birthday of student (for positive identification)
3. Student's address and telephone number
4. Dates of student attendance at Anaheim University
5. Degrees or other awards received by the student
6. Major fields of study
7. Most recent previous educational agency/institution attended by student.

The law further provides that certain information may be released without the student's consent in the following cases:

1. To authorized officials of the United States Department of Education or to State educational authorities.
2. To organizations conducting studies for, or on behalf of, educational agencies or institutions for the purpose of developing, validating, or administering predictive tests and improving instruction.
3. To accrediting agencies in order to carry out their function.
4. In compliance with a judicial order, or pursuant to any lawfully issued subpoenas in advance of compliance therewith by the University.
5. To other school officials, including instructors, within the Anaheim organization who have been determined by the University to have a legitimate educational interest.
6. To appropriate persons in connection with an emergency, if knowledge of such information is necessary to protect the health or safety of the student or other persons. A record will be made in each student file when such an instance occurs.

Student Privacy

Anaheim University makes every effort to protect student privacy. Student records are stored in secure, locked, fire-proof facilities which have restricted access and a motion sensor alarm security system. The university's online course management system maintains strict data security protection in addition to user authentication and virus scanning. Cloud storage of back-up records is protected by a two-step verification process in addition to the highest standards in SSL browser encryption.

All transcripts are issued in compliance with the Family, Educational Rights and Privacy Act of 1974 (section 438 of Public Law 93-380), and information contained in the transcript is not released to a third party without the written consent of the student. If a student requests the release of any information from his/her file, the student must submit the request in writing to the Registrar.

Auditing a Course

Students who elect to audit a course are not required to complete assignments or take exams. Audit students may participate in the Online Discussion Forum, the real-time classes and other course activities (except team projects), but they do not receive credit for the course and no grades are awarded. To audit a course, students must meet the University's entrance requirements and receive permission from the course professor and the Dean. Course audits are approved on a space available basis with priority given to credit students. The audit fee for graduate level courses is $125 per unit (i.e., $500 for a four-unit course). Audit fees are subject to the University's normal fee refund policy. The audit fee is waived for students who have been awarded transfer credit by Anaheim University and who audit the equivalent course. Auditing students will be required to pay the $200 records fees per term in line with the University's tuition policy. The course will appear on transcripts with a notation of "Au" (audit). Audited courses are not calculated into a student's GPA. Students can repeat for credit a course previously audited only with approval of the Dean. A request to change from audit status to credit status or from credit status to audit status must be made in writing to the Registrar before the end of the first week of the course.

Complaints Against Faculty Members / Conflicts of Interest

Students who wish to file a faculty complaint or have a potential conflict of interest reviewed, should send e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. carbon copied to This email address is being protected from spambots. You need JavaScript enabled to view it. . The complaint or conflict of interest will be brought to the Dean, President or appropriate administrator in an effort to resolve the issue in a timely manner. In most situations, the Dean will make the decision on how to resolve the issue. However, in the event the Dean is unable to resolve the issue, it will be brought to the attention of the President of the University, who will then be responsible for resolving the matter. Please report all potential conflicts of interest to This email address is being protected from spambots. You need JavaScript enabled to view it. and carbon copied to the President at This email address is being protected from spambots. You need JavaScript enabled to view it. . Your matter will receive the University’s immediate attention. Should you have any questions, you may contact us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone at +1-714-772-3330 or toll-free at 1-800-955-6040.

Compulsory School Age

Anaheim University does not admit students attending high school or within compulsory school age without special written permission from the parent or legal guardian and Dean or Program Director.

Code of Conduct and Dismissal Policies

All students are required to adhere to the University’s policies and procedures. In all classes taken at Anaheim University and in all transferable courses from other colleges and universities, the University expects students to maintain at least a 3.0 GPA. A student is subject to academic disqualification if their overall cumulative GPA or their Anaheim University cumulative GPA remains below 3.0 for two consecutive semesters. A student may appeal this situation to the appropriate Dean for reinstatement. Current University policy states that a student may remain on academic probation for only two (consecutive) terms. Should the Dean place a student on academic probation, students must abide by all deadlines set forth by the Dean. Students accused of cheating or plagiarism are entitled to and may petition the Dean of the disciplinary unit for due process and review by an appropriate forum. Discovery of falsifying records is grounds for immediate dismissal and forfeiture of all financial payments and academic credits.