Anaheim University respects your right to privacy. The University does not sell, rent, trade or otherwise distribute the personal or contact information of its students, potential students, graduates or clients and the University adheres to all state and federal regulations regarding privacy and confidentiality. Use of this information is limited to the University, its appointed vendors, agents and partners, as well as governmental and accrediting agencies. Information is only shared with vendors, agents and partners on a need-to-know basis in order to better serve our students and is strictly used by such vendors, agents, and partners for the development of the University. Our site has a number of links to other local and international organizations and agencies. In some cases, for the benefit of the visitor, it may be required that we link to other web sites of other organizations. It is important for you to note that upon clicking on a link to another site, you are no longer on our site and you become subject to the privacy policy of the new site. Anaheim University reserves the right to change this agreement and to make changes to any of the services or programs described in the site at any time without notice or liability. Any such revisions will be posted to this web site. Since any such revisions are prospectively binding to you, you should periodically visit this page when you use the site to review the current agreement that binds you.

Privacy Notice

This privacy notice explains how Anaheim University (referred to as "we”, “us”, "our") collects, uses and shares your personal data, and your rights in relation to this personal data. This includes how Anaheim University processes personal data of past, present and potential students of Anaheim University ("you", "your”).

Anaheim University is the data controller of your personal data and is subject to the General Data Protection Regulation (the "GDPR”).

How we collect your information

We may collect your personal data in a number of ways. These methods include but are not limited to:

  • from information you provide to us before joining, (e.g., when you request information from or express your interest in studying at Anaheim University);
  • when you apply to study at Anaheim University by completing application and enrollment forms through the university website and when you complete other admissions procedures;
  • from third parties, for example from your previous school, current school, university or employers who may provide a reference about you or who may provide funding for your studies;
  • when you communicate with us in-person, by telephone, mail, e-mail, live-chat, website forms, and other methods of communication (e.g, to ask questions or to resolve an issue);
  • in a number of other ways as you interact with us during your time as a student and alumni of Anaheim University, for the various purposes outlined below;

 

The type of information we collect

We may collect the following types of personal data:

  • your name, contact information such as address, email address, telephone number, fax number, date of birth, social security number, financial and credit card information, country of residence, your nationality, native language, gender, photograph, information related to your education and employment history, the school(s), colleges or universities you have attended, places of employment, courses you have completed, dates of study, grades, and test/examination results including English proficiency scores;
  • the unique student number and online learning system password assigned to you, academic assessment records, and other student record information;
  • records of complaints/issues raised by you and related correspondence;
  • family, personal and financial circumstance information;
  • sensitive personal data and health and medical condition information (e.g. disability or medical conditions affecting your studies);

 

How we use student information

We may use personal data about potential, current and past students in the following ways:

  • recruitment and admissions;
  • academic matters, including student record maintenance; scholarship and payment plan eligibility assessment; and teaching, learning and research services such as registration, attendance, assessment, progress tracking, academic misconduct investigations, graduation;
  • library, IT and information services;
  • non-academic student services matters, including safeguarding and promoting the welfare, safety and security of students; student accommodation arrangements; and social media management;
  • financial management (e.g. fees, scholarships, payment plans);
  • other administrative purposes, including promoting the services we provide (e.g. information about seminars, webinars, graduation ceremonies and other events); resolving grievances and disciplinary actions; resolving complaints and inquiries; administrative or financial audits to ensure regulatory and legal obligation compliance; research and statistical analysis; providing operational information (e.g. providing IT support); and preventing and detecting criminal activity;

 

Graduation and degree information

Personal data (including degree information) may be published in award ceremony information. This information may also be passed to third parties involved in the ceremonies (e.g. diploma printers, graduation gown suppliers, news media reporting on ceremony details). You may withhold your consent to your name being published for these purposes when you register online to attend the award ceremony.

Why we process and use your information

We may process your personal data so that we can complete the steps necessary to fulfill an agreement with you or in order to take steps at your request prior to entering into an agreement. We may process your personal data in the following ways:

  • as part of the admissions process before you become an enrolled student (e.g. to answer questions about our programs or to send you information);
  • to provide you with the services included in our Enrollment Agreement after you have become an enrolled student;
  • to handle any concerns or feedback you may have;
  • for any other purpose for which you provide us with your personal data.

 

We may also use your personal data for our or a third party's legitimate interests when necessary. We may use your personal data in the following ways:

  • to provide you with educational services that may not be included in your Enrollment Agreement but are a part of Anaheim University's mission;
  • to maintain, monitor, evaluate and improve the performance of our university, staff and faculty, including academic, corporate, financial, and human resource management;
  • to promote equality and diversity throughout the university;
  • to seek advice on our rights and obligations;

 

We may also process your personal data for legal obligation compliance. We may use your personal data in the following ways:

  • to fulfill our regulatory compliance obligations;
  • to prevent and detect crime;
  • to assist with investigations (including criminal investigations) performed by the police and other competent authorities.

 

We may also process your personal data:

  • for medical purposes (e.g. medical diagnosis, provision of health or social care or treatment, or a contract with a health professional);
  • to protect your or another person’s vital interests; or
  • when we have your specific or, where necessary, explicit consent to do so.

 

Sharing information with others

For the purposes outlined in this privacy notice, we may share your personal data with  third parties. You have the opportunity to opt out of some of these data sharing arrangements, such as when you register with us. However, you should carefully consider the possible impact of doing this as it may prevent us from being able to provide you with services. Unless an opt-out is in place, we may disclose limited personal data to such recipients as:

  • our employees, representatives and contractors where there is a legitimate reason for their receiving the information, including third parties providing facilities for events, student accommodation, student support services, accounting services, scholarship or student sponsorship, and anti-plagiarism software, as well as internal and external auditors, and current or potential academic partners (for example, where you take part in a program that is a collaborative partnership between Anaheim University and another institution)
  • employers
  • professional and regulatory bodies confirming qualifications, conduct and the accreditation
  • government departments and agencies
  • crime prevention or detection agencies
  • family and next-of-kin when there is a legitimate reason for disclosure
  • third parties conducting surveys

 

Changes to your personal data

Please promptly inform us of any changes to your personal information by e-mailing ausupport @ anaheim.edu

How long your information is kept

Unless we inform you otherwise, we may retain your personal data indefinitely in order to maintain your academic record for archiving purposes and to issue/re-issue transcripts and certificates/diplomas.

Your rights

Under the GDPR, you have the following rights:

  • to require that we correct or delete your personal data;
  • to require that we restrict our data processing activities. When this is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal);
  • to receive from us the personal data we have about you that you have provided to us, in a reasonable format specified by you,
  • to transmit the personal data we have about you that you have provided to us to another data controller;
  • to object to any of our processing activities, on grounds relating to your particular situation when you feel our processing activities have a disproportionate impact on your rights.

 

Please note: The above rights are not absolute. We may be entitled to refuse requests when exceptions apply. If you wish to withdraw consent that you have given,  please contact our Data Protection Officer using the contact details below. However, when the processing of your personal data relies on your consent and you have withdrawn that consent, it may affect our ability to provide those services and we may not be able to provide all or some aspects of our services to you.

Contact us

If you have any questions about this privacy notice and how we process your personal data, or to request access to, or change the personal data we hold about you, contact our Data Protection Officer at techsupport @ anaheim.edu by e-mail; +1-714-772-3330 by telephone, or by mail at:

Data Protection Officer
Anaheim University
Administrative Office Room 110
1240 S. State College Blvd.
Anaheim, CA, 92806 USA

If you reside in the EU and are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about GDPR rights from the Information Commissioner's Office website available at: www.ico.org.uk.

Anaheim University

Office of Admissions
1240 S. State College Blvd. Room 110
Anaheim, CA 92806
USA
Tel: 714-772-3330
Fax: 714-772-3331
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
web: www.anaheim.edu